This project describes how SUGOi Solutions completed the replacement of R22 air conditioning systems at 250 B&Q stores across the UK.


The contract, worth in the region of £1.4m, saw the installation of more than 1000 LG split and multi split systems, wall mounted units and ceiling mounted cassette units.

B&Q now has a fully compliant air conditioning systems in all their back of house store areas – the staff areas and administrative offices. For each branch, Sugoi has provided a list of the replacement units, a signed permission to undertake the work, a risk assessment, a health and safety assessment, an F-gas logo sheet, pressure test sheet, evacuation test sheet, a commissioning record sheet and photography of each unit, internal and external before and after, so B&Q has a photographic record of every one of the LG air conditioning systems installed in their stores.

This was the most comprehensive package of information that Sugoi has ever provided as part of a replacement equipment contract.

“We’ve undertaken the work in B&Q stores across the UK from the north of Scotland down to the Channel Islands,” said Sugoi director Ben May. “We’ve attended all the sites and organised access to the air conditioning systems, organised for the safe disposal of the R22 refrigerant in each case, sorted the removal and disposal of the existing kit and reinstalled like for like equipment. We’ve audited the work throughout the process and achieved 96% scores on the on-site audits of our work and as a result of the work we’ve done we’ve secured the maintenance contracts on all the equipment we’ve installed. We’ve provided comprehensive documentation for every store and for every piece of equipment we’ve installed.

“This is the biggest single contract we’ve ever undertaken and we’re very proud of the outcome. LG equipment is excellent to work with and the support we’ve had from LG has been first class.”

Lee Snook, national sales manager for Air Conditioning and Energy Solutions at LG says he’s been impressed with the work Sugoi Solutions has undertaken: “We were delighted to win this contract from B&Q but clearly needed an installation partner who was up to the task. We’ve been impressed by the work Sugoi has undertaken in two phases of the project either side of a period when B&Q did not want any contractors on site working in their branches. The information packs they have provided to each and every B&Q branch and the head office have been excellent.”

Read the published article.

Contact Us

Create the comfort with SUGOi.

22 Gilda Parade Whitchurch
BS14 9HY

01275 832504